Guava Trees Softech Private Limited
Effective Date: December 25th, 2024
1. Introduction
Guava Trees Softech Private Limited (“Company,” “we,” “our,” or “us”) is committed to protecting the privacy of our users, clients, and website visitors. This Privacy Policy outlines how we collect, use, store, and share personal information when you interact with our software services, website, and related offerings.
2. Information We Collect
We may collect the following types of information:
2.1 Personal Information
- Name, email address, phone number, and mailing address.
- Company name and job title.
- Billing and payment details.
- User credentials for accessing our software.
2.2 Non-Personal Information
- IP address, device type, and browser information.
- Usage data such as interactions with our software.
- Cookies and tracking technologies for analytics and marketing.
3. How We Use the Collected Information
We use the collected data for the following purposes:
Providing, operating, and improving our software solutions.
Customer support and responding to inquiries.
Processing transactions and billing.
Sending promotional content (with user consent).
Enhancing security and fraud prevention.
Legal compliance and regulatory requirements.
4. How We Share Information
We do not sell or rent personal information. However, we may share data with:
Service providers (e.g., cloud hosting, payment processors, analytics tools).
Business partners and affiliates (where necessary for service integration).
Legal authorities (if required to comply with laws or regulations).
5. Data Retention and Security
We retain personal information only for as long as necessary to fulfill business or legal obligations. We implement industry-standard security measures to protect data from unauthorized access, alteration, or misuse.
6. Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking tools to enhance user experience, analyze trends, and personalize content. Users can manage cookie preferences through their browser settings.
7. User Rights and Choices
Depending on applicable laws (e.g., GDPR, CCPA), users may have rights such as:
Accessing, correcting, or deleting their personal data.
Opting out of marketing communications.
Restricting data processing or requesting data portability.
8. International Data Transfers
If personal data is transferred outside a user’s country, we ensure compliance with relevant data protection laws through safeguards like Standard Contractual Clauses.
9. Third-Party Links and Services
Our website or software may contain links to third-party services. We are not responsible for their privacy practices, and users should review their policies.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be communicated through our website or via email where required.
11. Contact Information
For privacy-related inquiries, contact us at:
Guava Trees Softech Private Limited
Bagh Dil Kusha, Bhopal, Madhya Pradesh, 462023, India.
