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B2B SaaS Business & Clinic Management Software

Project Highlights

This comprehensive B2B SaaS platform serves as a complete business management solution for small and medium-sized businesses, particularly in the healthcare, wellness, and service industries. It provides all the technology tools needed to enhance operations and drive business success.

The platform combines multiple business functions into a single, unified system - from customer relationship management and appointment scheduling to inventory management and marketing automation. This eliminates the need for multiple disconnected tools and provides a seamless experience for both staff and customers.

Designed with scalability in mind, the platform supports businesses ranging from single practitioners to multi-location enterprises, with role-based access controls and location-specific configurations.

B2B SaaS Business & Clinic Management Software

Challenges We Addressed

1
Challenge

Building a flexible system that adapts to diverse business types and workflows

2
Challenge

Creating an intuitive appointment scheduling system with real-time availability

3
Challenge

Implementing complex loyalty and membership programs with various tiers

4
Challenge

Developing a mobile app that syncs seamlessly with the web platform

5
Challenge

Ensuring HIPAA compliance for healthcare-related data handling

Implemented Features

eCommerce module with product catalog and online ordering
Marketing Tools with campaign management and automation
E-mail campaigns with templates and analytics
Loyalty Programs with points, rewards, and tiers
Gift Cards with balance tracking and redemption
Membership management with different package types
Membership packages with recurring billing
Product purchase and inventory tracking
Order Management with status tracking
Inventory Management with low-stock alerts
CRM: Customer profiles, history, notes, appointments, and activity tracking
Appointment Scheduling based on real-time staff availability
Automated booking & payment reminders via email and SMS
Native Mobile App for iOS and Android
Staff management with schedules and performance tracking
Reporting dashboard with business analytics

Applied Technologies

Backend

Java, Spring, Spring Boot, Micro Services, MySQL, Spring Security OAuth 2.0, API Gateway, Maven

Frontend

Angular 13.x, Typescript, Bootstrap, CSS, SCSS, Responsive Web Design, Cordova, iOS App Development, Android App Development

Key Results & Impact

Reduced appointment no-shows by 40% through automated reminders

Increased customer retention by 25% with loyalty programs

Streamlined operations for hundreds of SMBs

Cross-platform mobile apps with 4.5+ star ratings

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